Foundational Principles
At Visit València, the organization responsible for promoting tourism in the city of Valencia, we are committed to developing a management system that fosters a model of sustainable and high-quality tourism growth for the city.
Our commitment forms the foundation for implementing an ethical and responsible promotional strategy toward the city’s residents, its natural environment, and its cultural heritage.
This agreement, which we firmly undertake, is based on principles of:
1. Universal accessibility, to promote tourism that allows access, use, and enjoyment for all people without exclusions.
2. Effectiveness, efficiency, transparency, participation, and coherence.
3. The encouragement of innovation and technological monitoring as mechanisms for continuous improvement.
4. Respect for the environment through:
- Compliance with all applicable environmental laws and regulations, and exceeding them whenever possible.
- The promotion of recovery, conservation, and promotion of natural resources.
- The adoption of measures in our operations to reduce environmental impact.
- Minimizing waste in all our activities.
5. Universal accessibility, to promote tourism that allows access, use, and enjoyment for all people without exclusions.
- Continuously improving our products, services, and physical environments to be accessible to all people.
- Integrating universal design principles in product development and facility planning to ensure inclusion for everyone.
- Raising awareness and training all team members on the importance of accessibility and inclusion, fostering an inclusive and respectful work environment.
Senior management is therefore committed to allocating resources for the successful implementation of this policy and to communicating our goals and outcomes to all stakeholders.
All members of Visit València are called upon to comply with this policy and actively contribute to its fulfillment.
